System Administrator

Key Responsibilities: - Install, configure, and maintain Windows and Linux servers, workstations, and related IT infrastructure components - Manage and monitor Active Directory, Group Policies, DNS, DHCP, and user account administration across the organization - Monitor system performance, availability, and capacity and proactively identify and resolve infrastructure bottlenecks and failures - Manage backup and disaster recovery processes to ensure business continuity and data integrity at all times - Administer and maintain virtualization platforms such as VMware, Hyper-V, or similar hypervisors - Handle network administration tasks including firewall configuration, VPN management, LAN/WAN troubleshooting, and switch/router management - Manage IT security including patch management, antivirus administration, access controls, and endpoint security policies - Respond to and resolve infrastructure incidents and service requests within defined SLAs through the ITSM ticketing system - Plan and execute system upgrades, migrations, and capacity planning initiatives in coordination with the IT team - Prepare and maintain accurate IT infrastructure documentation including network diagrams, system configurations, and SOPs - Support IT audits, compliance reviews, and security assessments as required