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About the role
RESPONSIBILITY - Service visit to customer site for commissioning of inverters. - On line (Thro. Telephonic conversation) service support to customers / branch engineers on service / Commissioning of electronics. - Onsite service of SEW s electronics products and resolving the complete problem in time. - Maintaining Service documentation for all Service conducted. - First line of contact for Germany on information related to application technical support of electronics products (Jointly Manager DA). - Application engineering Developing new application s for complete drive management-(jointly Manager DA). - Assisting the repair department on Critical issue/ crisis situation. - Technical support for switching cabinets through local vendors according to the customer requirement. - Maintain the Service center and all the required tools, tackles, equipment in good working condition and timely maintenance/ calibration of the same. - Training on off the customer site and SEW employees on service and application development. - Maintenance of Quality Manual System AUTHORITIES - 1. Planning execution of Electronics Service Job on site depending upon Priority (Jointly Manager DA). - 2. Decision on replacement of the components at the time of attending the job. (Jointly Manager DA). - 3. Authority to certify the warrantee cases at site or in-house. (Jointly Manager DA). DIMENSIONS - 1) 40 service jobs per year - 2) 8 to 10 current application projects in a year PROFILE EDUCATION : BE Electrical / Electronics from recognized institute EXPERIENCE : Min. 2-3 years in the field of Drives Automation. SKILLS : Service or maintenance in drives and automation products. Good Communication Skills would be an added advantage. RESPONSIBILITY - Service visit to customer site for commissioning of inverters. - On line (Thro. Telephonic conversation) service support to customers / branch engineers on service / Commissioning of electronics. - Onsite service of SEW s electronics products and resolving the complete problem in time. - Maintaining Service documentation for all Service conducted. - First line of contact for Germany on information related to application technical support of electronics products (Jointly Manager DA). - Application engineering Developing new application s for complete drive management-(jointly Manager DA). - Assisting the repair department on Critical issue/ crisis situation. - Technical support for switching cabinets through local vendors according to the customer requirement. - Maintain the Service center and all the required tools, tackles, equipment in good working condition and timely maintenance/ calibration of the same. - Training on off the customer site and SEW employees on service and application development. - Maintenance of Quality Manual System AUTHORITIES - 1. Planning execution of Electronics Service Job on site depending upon Priority (Jointly Manager DA). - 2. Decision on replacement of the components at the time of attending the job. (Jointly Manager DA). - 3. Authority to certify the warrantee cases at site or in-house. (Jointly Manager DA). DIMENSIONS - 1) 40 service jobs per year - 2) 8 to 10 current application projects in a year PROFILE EDUCATION : BE Electrical / Electronics from recognized institute EXPERIENCE : Min. 2-3 years in the field of Drives Automation. SKILLS : Service or maintenance in drives and automation products. Good Communication Skills would be an added advantage.
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