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About the role
As a Customer Support Associate at Pine Lab Technology, you will be part of an exciting international process environment. You will have the opportunity to handle customer queries mainly through Chat, emails & voice calls to support for Wi-Fi-related queries, LAN, WAN, troubleshooting, Routers, Smart Boards, Ticketing System, Help Desk, Network Troubleshooting, modems. Your key responsibilities will include resolving customer concerns in a timely and professional manner, maintaining accurate records of customer interactions, ensuring high customer satisfaction, quality service delivery, and coordinating with internal teams for quick issue resolution. Qualification Required: - Minimum 6 months of experience in Customer Support + Technical Support, mainly through chats, emails, and calls. - Graduates & Undergraduates can apply - Good written communication skills in English - Technical Support experience will be an added advantage - Immediate joiners preferred (Mandatory) Perks & Benefits: - Attractive salary package + incentives - International process exposure - Cab facility available (Pick & Drop) - 5 Days Working If you are passionate about customer service and eager to take the next step in your career, we encourage you to apply for this role or share this opportunity with someone who might be a great fit. As a Customer Support Associate at Pine Lab Technology, you will be part of an exciting international process environment. You will have the opportunity to handle customer queries mainly through Chat, emails & voice calls to support for Wi-Fi-related queries, LAN, WAN, troubleshooting, Routers, Smart Boards, Ticketing System, Help Desk, Network Troubleshooting, modems. Your key responsibilities will include resolving customer concerns in a timely and professional manner, maintaining accurate records of customer interactions, ensuring high customer satisfaction, quality service delivery, and coordinating with internal teams for quick issue resolution. Qualification Required: - Minimum 6 months of experience in Customer Support + Technical Support, mainly through chats, emails, and calls. - Graduates & Undergraduates can apply - Good written communication skills in English - Technical Support experience will be an added advantage - Immediate joiners preferred (Mandatory) Perks & Benefits: - Attractive salary package + incentives - International process exposure - Cab facility available (Pick & Drop) - 5 Days Working If you are passionate about customer service and eager to take the next step in your career, we encourage you to apply for this role or share this opportunity with someone who might be a great fit.
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