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About the role
We're #Hiring: #Desktop #Support #Engineers (DL1) We have multiple openings for Desktop Support Engineers (L1) across Mumbai & Navi Mumbai locations. If you're skilled in #IT support and looking for growth opportunities, this could be the right fit for you! Locations: #Turbhe (Navi Mumbai) #Ghansoli (Navi Mumbai) #BKC Tower Fort / CST #Chandivali, Andheri #Thane Experience Required: Minimum 1 year Role: Desktop Support L1 Shift: General (depending on location) Key Responsibilities: 1 Provide L1/L2 technical support for hardware, software, network, and peripherals 2 Install, configure, and maintain desktops, laptops, printers, and related devices 3 Troubleshoot and resolve issues via support tickets in a timely manner 4 Support Windows 10/11, Office 365, Active Directory environments 5 Manage user accounts, permissions & password resets 6 Handle hardware upgrades, software installations & patch management 7 Provide remote user support (VPN / Remote Desktop tools) 8 Document issues & solutions, maintain knowledge base 9 Collaborate with IT teams for escalations (network/server related) Ensure data security & IT #policy #compliance To Apply: Send your updated CV to [HIDDEN TEXT] with the subject line Application for Desktop Support Engineer (DL1) – Mumbai/Navi Mumbai
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