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About the role
About the Role: Provide technical product support to customers via live chat, email, and screen share support by handling inquiries, and troubleshooting technical product-related issues. Our Technical Support Analyst role is a great opportunity for anyone looking to break into the tech scene! You will become an inventory forecasting expert and offer best practices to our growing retail customer base. This role may be a fit for you if you are a curious self-starter with a love to troubleshoot. This role works cross functionally with virtually all of our departments, so you’ll be able to see how a SaaS company operates. Your day-to-day will consist of answering clients’ incoming messages, responding to emails, and resolving support tickets. Come join the Inventory Planner by Sage team and enable our merchants to grow
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