Technical Delivery Manager

About the Role: We are looking for a highly skilled Technical Delivery Manager to lead end-to-end project delivery across multiple technology domains. The ideal candidate will have extensive experience in managing complex IT projects, ensuring on-time, high-quality delivery, and driving technical excellence and customer satisfaction. Key Responsibilities: Project Delivery & Execution Oversee end-to-end delivery of software projects across multiple clients and domains. Manage project timelines, budgets, resources, risks, and quality metrics. Ensure successful execution of delivery processes aligned with client expectations and SLAs. Client & Stakeholder Management Act as the primary point of contact for clients on delivery-related matters. Build strong relationships with key stakeholders and ensure transparency in communication. Manage escalations effectively to maintain client trust and satisfaction. Team Leadership & Mentorship Lead cross-functional technical teams including developers, testers, DevOps, and architects. Provide guidance, mentorship, and technical oversight to ensure high performance and productivity. Foster a culture of accountability, innovation, and continuous improvement. Technical Governance & Best Practices Define and enforce best practices in software development, CI/CD, cloud adoption, and DevOps. Collaborate with architecture and engineering teams to ensure solution integrity and scalability. Drive continuous improvement in delivery frameworks and processes. Financial & Operational Management Manage project budgets, profitability, and resource utilization. Prepare and track delivery metrics, KPIs, and performance dashboards. Contribute to pre-sales, solutioning, and proposal development when required. Required Skills & Experience: Bachelors or Master's degree in Computer Science, Information Technology, or related field. 15+ years of experience in IT delivery, including 5+ years in a leadership or managerial role. Proven track record of delivering enterprise-scale projects in an IT services or consulting environment. Strong understanding of Agile, Scrum, and DevOps methodologies. Hands-on experience or strong understanding of technologies such as Cloud (AWS/Azure/GCP), Microservices, APIs, and Enterprise Application Development. Excellent stakeholder management, communication, and conflict resolution skills. Strong analytical, decision-making, and problem-solving abilities. PMP, PRINCE2, CSM, or ITIL certifications preferred. Key Competencies: Strategic and technical leadership Delivery excellence and process governance Customer-centric mindset Effective communication and collaboration Financial and resource management