Senior Network Engineer Juniper, Cisco & Wireless (Mumbai)

Job Title: Senior Network Engineer (L2) | Juniper | Cisco | Wireless Troubleshooting | CCNP Location: Hyderabad Employment Type: Full-Time Shift: 24x7 Rotational Shifts (including night shifts, weekends, and on-call support as per business requirements) About the Role The Level 2 Network Engineering team is responsible for ensuring the availability, performance, and security of enterprise network infrastructure supporting a global client environment across 450+ locations. As a member of the team, you will have a direct impact on network operations, troubleshooting, infrastructure enhancements, and service reliability. The ideal candidate will have strong experience in Routing & Switching, Wireless Troubleshooting, and hands-on exposure to Juniper and Cisco technologies. This role requires direct interaction with international clients, making excellent communication and customer-facing skills essential. Key Responsibilities Develop and support network architecture for a multi-tenant enterprise environment. Manage the lifecycle of network solutions from design through implementation and operational support. Build scalable, reliable, secure, and efficient networking solutions. Manage and maintain multi-vendor, multi-protocol datacenter and enterprise networks. Monitor network performance and proactively identify optimization opportunities. Troubleshoot and resolve complex network-related incidents. Support and maintain routing, switching, wireless, and security infrastructure. Participate in a regular on-call rotation and support critical production environments. Provide technical guidance to internal teams and clients. Manage multiple incidents and service requests while meeting SLAs. Collaborate with project teams on network implementation and migration activities. Create and maintain technical documentation, procedures, and knowledge articles. Work effectively across multiple tools and platforms to ensure timely issue resolution. Communicate directly with global customers and stakeholders to troubleshoot and resolve networking issues. Required Experience & Skills Mandatory Requirements 5+ years of experience as a Network Engineer (Level 2). Strong hands-on experience in Routing & Switching. Strong wireless troubleshooting experience. Hands-on experience with Juniper networking devices. Experience supporting enterprise-level or service provider networks. Strong understanding of network protocols including: BGP OSPF EIGRP TCP/IP Experience troubleshooting wired and wireless network issues. Experience with Cisco networking technologies. Strong understanding of DNS, IPSEC, HTTPS, TLS, and network security concepts. Experience with network monitoring and troubleshooting tools. Excellent verbal and written communication skills. Ability to interact confidently with international clients and stakeholders. Preferred Skills Experience with Juniper Mist. Experience with Cisco WLC. Experience with Ruckus Wireless solutions. Experience with Fortinet technologies. Experience in network automation using Python, Bash, Perl, or similar technologies. Understanding of PKI and authentication mechanisms. Experience managing enterprise wireless environments. Certifications Required: CCNP Certification Preferred: JNCIA JNCIS Desired Competencie sStrong analytical and troubleshooting skills .Ability to work independently with minimal supervision .Strong customer-service mindset .Ability to manage multiple priorities in a quick-paced environment .Excellent problem-solving and decision-making skills .Ability to mentor junior engineers .Strong documentation and process adherence skills .High sense of ownership and accountability .Educatio nBachelor's Degree in Computer Science, Information Technology, Systems Engineering, or a related field .Equivalent practical experience will also be considered .Working Condition s24x7 Rotational Shifts .On-call support participation required .Must be comfortable supporting global customers across multiple time zones .Must successfully pass pre-employment background verification . Job Title: Senior Network Engineer (L2) | Juniper | Cisco | Wireless Troubleshooting | CCNP Location: Hyderabad Employment Type: Full-Time Shift: 24x7 Rotational Shifts (including night shifts, weekends, and on-call support as per business requirements) About the Role The Level 2 Network Engineering team is responsible for ensuring the availability, performance, and security of enterprise network infrastructure supporting a global client environment across 450+ locations. As a member of the team, you will have a direct impact on network operations, troubleshooting, infrastructure enhancements, and service reliability. The ideal candidate will have strong experience in Routing & Switching, Wireless Troubleshooting, and hands-on exposure to Juniper and Cisco technologies. This role requires direct interaction with international clients, making excellent communication and customer-facing skills essential. Key Responsib