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Role & responsibilities Job Title: Desktop Support Engineer Location: Bangalore Experience: 24 Years Qualification: Any Graduate Job Description We are hiring a Desktop Support Engineer for our Bangalore location. The ideal candidate should have 2–4 years of experience in desktop support and end-user IT support. Key Responsibilities Provide L1/L2 desktop support to end users. Install, configure, and troubleshoot Windows 10/11 desktops and laptops. Support Microsoft Office 365, Outlook, Teams, and other business applications. Troubleshoot hardware issues related to desktops, laptops, printers, scanners, and peripherals. Manage user accounts, password resets, and access through Active Directory. Install and configure software, drivers, and antivirus applications. Diagnose and resolve network connectivity issues (LAN/Wi-Fi/VPN). Handle incidents and service requests through a ticketing tool while meeting SLA timelines. Perform system upgrades, patching, and preventive maintenance. Maintain IT asset inventory and documentation. Required Skills Strong knowledge of Windows 10/11. Hands-on experience with Microsoft Office 365. Basic knowledge of Active Directory. Good understanding of TCP/IP, DNS, DHCP, and VPN. Experience with ticketing tools such as ServiceNow, Jira, or ManageEngine. Excellent troubleshooting and communication skills. Experience: 2–4 Years Qualification: Any Graduate Location: Bangalore Notice Period: Immediate to 30 Days Preferred Interested candidates can share their updated resume at: anchal.tyagi@teamcomputers.com Preferred candidate profile
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