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About the role
Greetings for the day!
My name is Suneetha from Testing Xperts, we are a global staffing, consulting and technology solutions company, offering industry-specific solutions to our fortune 500 clients and worldwide corporations.
Title: IVR Quality Analyst Location: Alpharetta, GA/Middle town, NJ Duration: 6 to 12 months Interview: Phone and Skype
Job description:- · Lab Build & Maintenance · Procure, install and configure Lab equipment across platforms · IVR Platforms – Avaya, Cisco, Genesys · Operating System – Linux, Windows, VMware · Tools – Monitoring tools, configuration tools and performance test tools · Automation tools across above platforms · Build lab environments · Manage change control of lab environments through certification cycles · Certification strategy including validation of requirements, design · Provide and justify effort estimates · Configuring lab and environments for Testing · Designing and Developing Certification Tools and Automation · Creating Certification plan and underlying test plans · Documenting strategy, review and editing · Escalate technical and project issues to Project Manager · Report project status to Project Manager · Provide technical support during deployment in Production · Assist with technical interviews of prospective team "
Graduation
All your information will be kept confidential according to EEO guidelines.
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