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About the role
Key skills of Tier 2/3 support for ServiceNow: Extensive knowledge of JavaScript Familiarity with UI, SQL, HTML and CSS Knowledge of XML and structural programming concepts Experience using the ServiceNow platform Knowledge of ITIL processes Advanced problem-solving ability The responsibilities will include but are not limited to: IX ticket support for DSO HI ticket support as needed Day2 Application Support to include troubleshooting and working with application dev teams as needed DSO Development projects Provide expertise for all technical issues related to development Collaborate with other administrators to develop solutions and change
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