Freelance IT Support

You are an experienced Freelance IT Support / Systems Administrator who will be responsible for supporting application, database, and infrastructure-related activities for a client project. Your role will involve hands-on experience with TeamDynamix, Visual Studio, SQL Server, and Active Directory, along with solid troubleshooting and coordination skills. Key Responsibilities: - Manage and support tickets, incidents, and service requests using TeamDynamix - Work with technical teams to troubleshoot application and system issues - Support development and configuration activities using Visual Studio - Write, validate, and troubleshoot SQL queries in Microsoft SQL Server - Assist with database checks, reporting, and issue resolution - Manage user accounts, access, groups, and permissions in Active Directory - Support application access, authentication, and user provisioning activities - Coordinate with internal teams and stakeholders for issue resolution - Maintain documentation for support processes, fixes, and configurations Qualifications Required: - Hands-on experience with TeamDynamix - Working knowledge of Visual Studio - Strong understanding of SQL Server - Experience with Active Directory - Good troubleshooting and analytical skills - Understanding of IT support, ticketing, and incident management processes - Good communication and documentation skills In addition to the above qualifications, any additional details about the company were not provided in the job description. You are an experienced Freelance IT Support / Systems Administrator who will be responsible for supporting application, database, and infrastructure-related activities for a client project. Your role will involve hands-on experience with TeamDynamix, Visual Studio, SQL Server, and Active Directory, along with solid troubleshooting and coordination skills. Key Responsibilities: - Manage and support tickets, incidents, and service requests using TeamDynamix - Work with technical teams to troubleshoot application and system issues - Support development and configuration activities using Visual Studio - Write, validate, and troubleshoot SQL queries in Microsoft SQL Server - Assist with database checks, reporting, and issue resolution - Manage user accounts, access, groups, and permissions in Active Directory - Support application access, authentication, and user provisioning activities - Coordinate with internal teams and stakeholders for issue resolution - Maintain documentation for support processes, fixes, and configurations Qualifications Required: - Hands-on experience with TeamDynamix - Working knowledge of Visual Studio - Strong understanding of SQL Server - Experience with Active Directory - Good troubleshooting and analytical skills - Understanding of IT support, ticketing, and incident management processes - Good communication and documentation skills In addition to the above qualifications, any additional details about the company were not provided in the job description.