Customer Service Advisor - Night Shift - Work From

As a Technical Support Specialist in Jaipur, your role will involve handling inbound calls, emails, and chat queries from customers. You will be responsible for diagnosing and resolving hardware, software, and network-related issues. It is crucial to accurately record customer interactions and update CRM systems. You must ensure timely resolution to maintain high customer satisfaction scores. Immediate joiners who are ready to relocate are preferred for this role. Key Responsibilities: - Handle inbound calls, emails, and chat queries from customers - Diagnose and resolve hardware, software, and network-related issues - Record customer interactions and update CRM systems accurately - Ensure timely resolution and maintain high customer satisfaction scores Qualifications Required: - Prior experience in technical support or customer service roles - Strong troubleshooting skills for hardware, software, and network issues - Excellent communication skills and ability to work in rotational shifts (Note: No additional details of the company were provided in the job description) As a Technical Support Specialist in Jaipur, your role will involve handling inbound calls, emails, and chat queries from customers. You will be responsible for diagnosing and resolving hardware, software, and network-related issues. It is crucial to accurately record customer interactions and update CRM systems. You must ensure timely resolution to maintain high customer satisfaction scores. Immediate joiners who are ready to relocate are preferred for this role. Key Responsibilities: - Handle inbound calls, emails, and chat queries from customers - Diagnose and resolve hardware, software, and network-related issues - Record customer interactions and update CRM systems accurately - Ensure timely resolution and maintain high customer satisfaction scores Qualifications Required: - Prior experience in technical support or customer service roles - Strong troubleshooting skills for hardware, software, and network issues - Excellent communication skills and ability to work in rotational shifts (Note: No additional details of the company were provided in the job description)