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About the role
Responsibilities: Facilitate Cross-Team Collaboration: Build consensus across teams to solve complex problems and align on business goals. Project Execution: Work on scope project work, partner with product management and engineering to balancing short-term delivery needs with long-term product goals. Deliver End-to-End Experience: Design and model comprehensive user experiences, emphasizing user needs and problem-solving in presentations. Develop clear user flows, detailed specifications, and prototypes to effectively demonstrate the user journey. Expand and Maintain UX Guidelines: Identify and explore additional use cases beyond single projects to enhance existing guidelines and patterns for company-wide use Creative Problem Solving: Produce high-quality, research-based creative solutions to complex problems. Collaborative Culture: Foster a culture of collaboration and inclusive decision-making. Effective Communication: Document and communicate designs effectively with stakeholders and development teams. Process Improvement: Collaborate with UX design leads and team members to improve processes and standards. Bonus Points: Knowledge of the cybersecurity industry or IT management. and, Experience with design systems and platform design work. Qualifications: Experience: 3+ years in UX/product design, preferably in SaaS or platform services. Design Tools: Proficiency with Figma is a must; familiarity with other prototyping tools (e.g., Sketch, Adobe XD, InVision) is a bonus. Communication: Excellent verbal and written communication skills in English; knowledge of Mandarin is a bonus. Collaboration: Strong interpersonal skills and the ability to work in cross-functional teams. A team player who can also work independently. Problem-Solving: Ability to solve complex design problems and make data-driven decisions. User-Centered Design: Deep understanding of user-centered design, interaction design, and information architecture. Capable of delivering product design solutions, including user flows, wireframes, prototypes, and final designs. Agile Development: Experience with agile development processes. Multi-tasking and time-management skills, with the ability to prioritize tasks. Education: Bachelor's degree (or higher) in a related field (e.g., UX Design, HCI, Product Design) or equivalent practical experience.
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