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About the role
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: The Senior Manager of Product Management is a Grade 29 leadership role based in India. This position will lead product management capabilities within the Coordination of Benefits Solutions Suite, which sits within Payment Integrity, a business unit of Optum InsightThis leader will initially manage a team of four product professionals, with expected growth as the portfolio expands. The team will own capabilities that support observability dashboards and reports, operational reporting web applications, staffing productivity insights, growth reporting, workforce productivity enhancements, automation opportunities, agentic AI capabilities, and smart user interface improvementsThis role requires solid core product management skills. The Senior Manager will serve as the authority for the long-term vision and roadmap for the capabilities within this portfolio. They will take high-level business goals and break them down into clear capabilities, product priorities, and actionable delivery plans. They will also be responsible for building tactical plans from scratch, shaping backlog priorities, making prioritization decisions, and clearly communicating tradeoffs across stakeholdersThe role is aligned to an engineering organization of approximately 40 engineers. The Senior Manager and direct reports will partner closely with engineering, operations, analytics, finance, compliance, sales, and business leaders to define priorities, maintain delivery alignment, and ensure capabilities meet business and customer needsThe Coordination of Benefits Solutions Suite supports a customer base that includes U.S. health insurance companies and providers. This leader will help translate customer, operational, and business needs into actionable product strategy, roadmaps, requirements, and measurable outcomesKey responsibilities include leading portfolio roadmap development, prioritizing work across program increments, supporting investment planning, and monitoring and tracking investment expenditures. The role requires solid financial discipline, clear communication of tradeoffs, and the ability to connect product investments to business valueThe team works in program increments, so familiarity with SAFe Agile practices is preferred. The Senior Manager will help drive disciplined planning, backlog readiness, cross-team dependency management, and transparent delivery reportingThis role does not require travel. Work hours are aligned so the end of shift occurs at 10:00 AM U.S. Central TimeSuccess in this position requires solid interpersonal skills and the ability to work effectively in a large matrix organization. The role involves regular collaboration with many partners and requires the ability to maintain alignment across multiple stakeholders while driving progress, resolving issues, and supporting successful product outcomesComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do soRequired Qualifications: 13+ years experience in agile delivery, product lifecycle, or related technical rolesProduct management leadership experience, preferably in health care technology, payment integrity, coordination of benefits, reporting, analytics, workflow automation, or operational platformsExperience defining long-term product vision, building roadmaps, and translating business strategy into capabilities, priorities, and delivery plansExperience leading product teams, with the ability to coach direct reports and scale team capabilities as the portfolio growsExperience working with engineering teams in an agile delivery model. Familiarity with SAFe Agile and program increment planning is preferredExperience with dashboards, reporting applications, operational productivity tools, automation, AI-enabled capabilities, or smart user interface design preferredExperience collaborating across product Optum
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