SRE Production support

Must-Have To Detect the Incidents and act proactively escalate using the built in dashboards. Hands on using Dynatrace dashboards and creation of customized dashboards.Hands on using ServiceNow to perform analytics, Reporting, knowledge management, CMDB, ITOM modules(Event Management, Operator Workspace etc)Basic knowledge on other monitoring tools would be advantage (SolarWinds, Nimsoft, SCOM, Redgate etc.)Basic understanding of Application Architecture and its infra components, so that the user impact can be understood. Troubleshooting/communication Skills Hands on experience in troubleshooting basic issues in Windows, UnixAble to write and understand basic command lines and scriptingAble to communicate effectively during the incident and Problem management calls Batch Management Autosys Basic understanding of Autosys Batches and its componentsExperience in working with Batch management(monitoring and incident resolution) Basic knowledge on AWS/Azure to support the access management tasks. Knowledge/certification on the Azure/AWS associate level.Knowledge on login to the AWS consoleDifferent access management roles and its functions Database Understanding of Relational Database(any one)Able to write& understand basic queries using SQL. Service now Fundamentals or Admin knowledge or certified Understanding of Devops practices and tools Good-to-Have Scripting : Python or PowerShell Dynatrace Admin skills Knowledge on integration platforms like MQ,APIC etc Service now Fundamentals or Admin knowledge or Developer certified Knowledge on the Data visualization tools(Eg. Power BI) Knowledge on IaC(Ansible or Terraform) Skills: Digital : Python Web FrameworksDigital : Site Reliability Engineering (SRE) Experience Required: 8-10 Location- Pune Must-Have To Detect the Incidents and act proactively escalate using the built in dashboards. Hands on using Dynatrace dashboards and creation of customized dashboards.Hands on using ServiceNow to perform analytics, Reporting, knowledge management, CMDB, ITOM modules(Event Management, Operator Workspace etc)Basic knowledge on other monitoring tools would be advantage (SolarWinds, Nimsoft, SCOM, Redgate etc.)Basic understanding of Application Architecture and its infra components, so that the user impact can be understood. Troubleshooting/communication Skills Hands on experience in troubleshooting basic issues in Windows, UnixAble to write and understand basic command lines and scriptingAble to communicate effectively during the incident and Problem management calls Batch Management Autosys Basic understanding of Autosys Batches and its componentsExperience in working with Batch management(monitoring and incident resolution) Basic knowledge on AWS/Azure to support the access management tasks. Knowledge/certification on the Azure/AWS associate level.Knowledge on login to the AWS consoleDifferent access management roles and its functions Database Understanding of Relational Database(any one)Able to write& understand basic queries using SQL. Service now Fundamentals or Admin knowledge or certified Understanding of Devops practices and tools Good-to-Have Scripting : Python or PowerShell Dynatrace Admin skills Knowledge on integration platforms like MQ,APIC etc Service now Fundamentals or Admin knowledge or Developer certified Knowledge on the Data visualization tools(Eg. Power BI) Knowledge on IaC(Ansible or Terraform) Skills: Digital : Python Web FrameworksDigital : Site Reliability Engineering (SRE) Experience Required: 8-10 Location- Pune