Technical Support Executive | International Voice Process | Bangalore / Hyderaba

Technical Support Executive | International Voice Process | Bangalore / Hyderabad / Pune Job Location: Bangalore / Hyderabad / Pune Experience: 1 to 5 Years Salary: Best in Industry Qualification: Any Graduate / Undergraduate (as per company policy) Notice Period: Immediate Joiners to 30 Days Preferred Shift: US / UK / Australian Rotational Shifts Job Description We are hiring Technical Support Executives for leading International BPOs. Candidates should have excellent English communication skills, strong technical troubleshooting abilities, and experience supporting customers over voice, chat, or email. Key Responsibilities Provide technical support to international customers via voice, chat, or email. Troubleshoot hardware, software, internet, and application-related issues. Diagnose and resolve customer technical problems efficiently. Guide customers through step-by-step solutions. Escalate complex issues to higher-level technical teams. Document customer interactions in CRM/ticketing systems. Meet SLA, quality, productivity, and customer satisfaction targets. Required Skills Excellent spoken and written English. Experience in International Technical Support. Strong troubleshooting and analytical skills. Basic knowledge of Windows, MS Office, networking, internet, printers, and email applications. Familiarity with CRM or ticketing tools. Ability to work in rotational/night shifts. Strong customer service and communication skills. Preferred Experience International Technical Support Voice Process Help Desk Service Desk IT Support Desktop Support Remote Support Customer Technical Support ISP Support Application Support If interested, please send your updated resume. White Horse Manpower Consultancy Pvt. Ltd. 9448201675 9066794613 whmshineprofiles@gmail.com www.WhiteHorsemanpower.in White Horse Manpower Consultancy Private limited