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About the role
Company: Willware Technologies Role: Salesforce Revenue Cloud Support Location: Bangalore Job: WFO Experience 6-8 years of Salesforce experience. Hands-on experience in Salesforce Revenue Cloud, CPQ, and Billing. Key Responsibilities Provide application support for Salesforce Revenue Cloud solutions. Support and maintain Salesforce CPQ (Configure, Price, Quote) and Billing applications. Configure and maintain products, pricing rules, product rules, bundles, discount schedules, and quote templates. Support Quote-to-Cash (Q2C) processes, including subscriptions, renewals, amendments, and asset-based ordering. Support Salesforce Billing processes, including invoicing, payment management, tax calculations, credit/debit notes, and revenue recognition. Troubleshoot production issues, perform root cause analysis, and resolve incidents within SLA. Support customizations developed using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, SOQL/SOSL, and Triggers. Support REST/SOAP API integrations with ERP, Finance, and third-party applications. Perform configuration changes, bug fixes, minor enhancements, and deployment support. Collaborate with business users and cross-functional teams to ensure smooth application support and system availability. Required Skills Salesforce Revenue Cloud Salesforce CPQ Salesforce Billing Quote-to-Cash (Q2C) Revenue Recognition Subscription Management Contract Lifecycle Management (CLM) Advanced Approvals Apex Lightning Web Components (LWC) Aura Components Visualforce SOQL/SOSL REST/SOAP APIs Production/Application Support ERP and Finance System Integrations
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