Applications integration Engineer

Responsibilities

• Analyze, design, and implement enterprise applications and solutions. Deploy enterprise software with user personalization using FSLogix to physical and virtual desktops.

• Configure, support, and troubleshoot legal applications, including iManage Work 10; Litera Desktop suite (Litera Compare, Innova, Contract Companion); IntApp Time; and Adobe Acrobat DC.

• Integrate and support end-user applications, including profiling, configuring, customizing, and troubleshooting enterprise applications, with familiarity in zero trust or hybrid security environments.

• Identify, research, and resolve application issues. Collaborate with vendors as needed to resolve technical challenges.

• Configure Windows 11 operating system and system-level settings. Manage user, system, and enterprise policies to optimize performance, security, and user experience.

• Monitor application and system performance, identify bottlenecks, and implement improvements.

• Contribute to the End User Computing (EUC) roadmap in collaboration with the Sr. Manager of Advanced Endpoint Engineering.

• Maintain clear, thorough technical documentation.

Qualifications

• Bachelor's degree required in Computer Science, Information Systems, or a similar/related technical discipline (preferred).

• 3-4+ years of experience in application integration or systems engineering, with a strong preference for experience with legal software and business applications.

• In-depth knowledge of legal applications, including iManage Work 10; Litera Desktop suite (Litera Compare, Innova, Contract Companion); IntApp Time; and Adobe Acrobat DC.

• OS customization, registry management, Group Policy, and Intune policy configuration, with strong experience using enterprise troubleshooting tools.

• Hands-on experience with Windows Server, Active Directory, DNS, DHCP, Group Policy, and Intune policy management.

• Strong knowledge of Microsoft 365 / Office 365 Suite (including Edge, OneDrive, and Teams) with experience in Office add-ins, toolbar customization, and application integration.

• Proficient in configuring and optimizing collaboration software (Zoom, Microsoft Teams, Cisco WebEx, Jabber) in physical and virtual desktop environments.

• Familiarity with virtualization and cloud platforms, including Microsoft Hyper-V, VMware ESXi, Azure Virtual Desktop (AVD), and Citrix (CVAD/DaaS).

• Advanced PowerShell and SQL skills for automation, Windows customization, and performance optimization.

• Experienced with performance monitoring tools such as Windows Performance Analyzer, ControlUp, Perfmon, Wireshark, and other enterprise troubleshooting tools.

• Hands-on experience with profile management and personalization tools, including FSLogix and Ivanti AppSense.

• Strong problem-solving and testing skills focused on performance optimization and issue resolution, with the ability to create clear and thorough technical documentation.