Business Systems Analyst

Position Responsibilities:

• Capture, verify, and manage requirements and requirements traceability in support of product development, test, and delivery

• Develop requirements, workflow, and system analysis

• Work with business stakeholders and users to develop software requirements and specifications for system enhancements and new projects

• Analyze, design, and evaluate computer systems to address and satisfy business requirements

• Establish functional, non-functional, and performance specifications

• Develop effective guidelines and ensure all project documentation meets established guidelines

• Conduct business and technical presentations for the customer

• Provide innovative solutions to complex technical problems

• Understand and communicate government policies, regulations, operational missions, and goals for assigned programs

• Collaborate with developers and QA to ensure business and system requirements are met, and to enhance functionality

• Interview and collaborate with stakeholders at multiple management levels to obtain requirements

• Develop and update software documentation, user guides, design document/RTM drafts, release notes, and standard operating procedures

• Provide process and system diagrams using available tools

• Implement programming standards that support a secure and defect-free application

• Use monitoring and performance analysis tools to troubleshoot and isolate application performance issues

• Ensure the application platform is of high quality, defect-free, and adheres to industry standards for development, testing, and deployment methodologies

Required Qualifications:

• 11 years of experience in requirements identification, use case and scenario capture, and development of visual tools, analytical tables, and presentations

• 11 years of proven experience in a Business Analyst/Business Data Analyst role

• 11 years of experience in requirements gathering and documentation

• 11 years of MS Office/PowerPoint experience

• 11 years of Software Development Lifecycle (SDLC) experience

• 10 years of hands-on experience with business process analysis, redesign, workflows, and complex logic

• 10 years of experience gathering and documenting system and business requirements

• 5 years of prior experience as a business analyst role for web-based case management, user portal, or data capture applications for human services

• 5 years of proven experience in Agile and SCRUM SDLC methodologies

• 5 years of experience with modeling tools such as Visio and requirements management tools such as Contour or Jira