Child Support Business Analyst

Responsibilities

• Support the business case development, process improvement and requirements analysis, testing and implementation project for a new software solution.

• Identify and document stakeholders, data flows, and current and future state process flows.

• Gather, document, validate, and maintain business, functional, and technical/non-functional solution requirements needed as input to market analysis, software procurement, and solution development processes.

• Translate client's system requirements into agile themes, product backlogs, epics, user stories or detailed business requirement documents and use cases depending on development approach.

• Work with Product Owner and business subject matter experts to groom user stories and define acceptance criteria to ensure that stories meet the team-defined definition of ready.

• Work with vendor or internal developers and testers to confirm the functionality meets the story's acceptance criteria.

• Participate in gap analysis and detailed requirement development efforts.

• Assist the Business/Product Owner in planning, preparing for and conducting user acceptance testing, including developing test scenarios and test cases.

• Perform requirements traceability throughout the project lifecycle to support user acceptance testing and production rollout.

• Assist in the development procurement documents such as Requests for Proposals, Requests for Quotes, and Requests for Information.

• Support vendor proposal evaluation efforts and assist in documenting evaluation results.

• Support process improvement initiatives

• Assist market research for proposed automation projects.

• Facilitate options analysis and support business case development for proposed automation projects.

• Document meeting agendas and notes.

• Facilitate meetings, especially those related to requirements gathering and UAT.

• Support project manager in maintaining project artifacts and developing status reports.

• Support the development of surveys, assessment tools, project methodologies, policies and procedures

• Maintain SharePoint site for each assigned project

• Perform other analysis and project support tasks as assigned.

• Required Skills:

• 3 Years - Experience with Child Support programs

• 7 Years - Extensive knowledge of business system techniques and testing methodologies

• 7 Years - Proven experience with business process design, definition and/or re-design.

• 7 Years - Solid understanding of software development lifecycle and Agile, Waterfall and Hybrid development frameworks, including BA role

• 7 Years - High proficiency in Microsoft Office products (MS Word, Excel, PowerPoint), SharePoint and Visio

• 7 Years - Knowledge creating context, workflow, data flow, and functional decomposition diagrams

• 7 Years - Experience in planning & coordinating user acceptance testing including developing and executing test plans, scenarios, and test cases

• 7 Years - Experience facilitating small to large meetings

• Demonstrable analytical skills and attention to detail

• Excellent creative thinking and problem-solving skills

• Working knowledge of Jira and OpenText Application Lifecycle Management (ALM) and Quality Center (QC)

• Desired Skills:

• Experience in development of procurement related documents including RFP, evaluation criteria as well as vendor evaluation

• Experience working for County, State, and/or Federal government