Source description
About the role
Engagement Description
Development resource with ability to plan, develop, test and implement Genesys solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business. Project team member for projects large in scope and high complexity; may be enterprise-wide. Bachelor's degree in related field preferred. Five (5) years of relevant system solution development, testing and implementation work experience required.
Top 3 Required Skills/Experience:
Genesys Cloud CX
Genesys Architect
Advanced SQL
Required Skills/Experience – The rest of the required skills/experience. Include:
API Integrations
Service Integrations
Preferred Skills/Experience – Optional but preferred skills/experience. Include:
CRM Integrations
API Integrations
Service Integrations
Cyara Testing Tool
Genesys App Foundry Partner Integrations
Education/Certifications – Include:
Genesys Cloud CX
Advanced SQL
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