Source description
About the role
Responsibilities
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Application Lead – HIM, Will balance hands‑on application support with day‑to‑day team leadership, including:
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Acting as a subject matter expert for HIM applications and workflows.
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Supporting continuity of operations.
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Coordinating and prioritizing team work to meet service levels and deadlines.
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Providing guidance, mentoring, and technical oversight to application analysts.
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Serving as an escalation point for complex issues involving integrated systems.
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Partnering with HIM, clinical, and operational stakeholders to gather requirements and identify effective solutions.
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Performing fit/gap analysis and documenting current and future‑state workflows.
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Designing, testing, validating, and implementing system enhancements.
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Leading or supporting small‑ to medium‑scale initiatives and enhancements.
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Collaborating on integration testing and user acceptance testing (UAT).
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Reviewing, triaging, and assigning incidents and change requests to ensure balanced workloads.
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Participating in a second‑level, 24x7 on‑call rotation.
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