IT Business Analyst

IT Business Analyst

Must have

5+ IT BA exp

LEAN exp (LEAN Manufacturing is a plus)

Sales and marketing

Manufacturing environment

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We are seeking a highly skilled IT Business Analyst with a strong background in cross-functional business processes and IT systems implementation. The ideal candidate will have experience supporting business units such as Sales & Marketing, Supply Chain, Manufacturing, and Quality, particularly within LEAN and regulated environments. Hands-on involvement in SAP or Salesforce implementations is highly desirable.

Key Responsibilities:

Act as a liaison between IT and business units to gather, analyze, and document business requirements.

Collaborate with stakeholders across Supply Chain, Manufacturing, Quality, Sales & Marketing, and R&D to drive business solutions.

Lead and support system implementations and enhancements, particularly with ERP (SAP) and CRM (Salesforce) platforms.

Translate business needs into functional specifications and technical requirements.

Facilitate business process improvements in a LEAN environment.

Ensure compliance with regulatory requirements and standards where applicable.

Support change management activities to drive user adoption and process integration.

Develop user documentation and deliver training sessions as needed.

Partner with project managers to ensure successful delivery of IT projects on time and within scope.

Required Qualifications:

Bachelor's degree in Information Technology, Business Administration, or a related field.

Minimum of 7 years of experience in IT business analysis or a similar role.

Proven experience working with at least two of the following functions: Supply Chain, Manufacturing, Quality, Sales & Marketing, R&D, or Change Management.

Strong understanding of IT systems and project management methodologies.

Demonstrated experience with SAP or Salesforce implementations.

Excellent analytical, problem-solving, and decision-making skills.

Strong interpersonal, communication, and change management skills.

Preferred Qualifications

• Experience working in a regulated environment (e.g., FDA, ISO).

• Certification in Business Analysis (CBAP, PMI-PBA) or related IT disciplines is a plus.

• Knowledge of LEAN principles and continuous improvement initiatives.