Source description
About the role
accordingly.
Operational Management
Collaborate with business and key stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the applications development staff.
Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
Ensure continuous delivery of services through oversight of service level agreements with end users and monitoring of systems performance.
Prioritize, and manage execution of projects and the project portfolio as they relate to the selection, acquisition, development, and installation of education technology solutions.
Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management.
Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code.
Develop business case justifications and cost/benefit analyses for technology spending and initiatives.
Technical Delivery
Design, write, and optimize complex SQL queries, views, functions, and stored procedures for data analysis, reporting, and application features.
Maintain and enhance student portals using HTML, CSS, and SQL for user-facing interfaces and backend data integration.
Collaborate with academic and administrative departments to understand business needs and translate them into technical solutions within the SIS.
Troubleshoot and resolve technical issues related to the SIS and portal, working closely with internal IT staff and vendors as needed.
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