Manhattan LMS Consultant

Manhattan LMS Consultant, Ad Hoc / On-Call Support

Engagement Type: Contract, Ad Hoc Support

Location: Remote, with potential onsite as needed

GC, USC

Manhattan LMS, engineered labor standards, warehouse operations (inbound/outbound/inventory), LMS configuration & calculation logic, incentive/pay-for-performance models, WMS/ERP integrations, post-go-live support, troubleshooting, SQL (preferred).

Overview

We are seeking an experienced Manhattan Labor Management System, LMS, Consultant to provide ad hoc and on-call functional and technical support. This role is designed to assist during issue resolution, configuration challenges, and optimization needs following a recent or ongoing MANH LMS implementation.

The consultant will serve as a subject matter expert to troubleshoot calculation issues, validate standard work configuration, and ensure system integrity and operational alignment.

Key Responsibilities

Provide on-demand support for Manhattan LMS production and post-implementation environments

Diagnose and resolve calculation discrepancies related to engineered labor standards, indirect time, and performance metrics

Review and validate standard work configuration, task grouping, and labor standards logic

Support troubleshooting of incentive plans, pay for performance models, and productivity reporting

Analyze and resolve issues with standard times not calculating correctly

Validate data feeds and integrations between LMS and WMS, ERP, or timekeeping systems

Conduct system health checks and recommend configuration improvements

Support testing, defect resolution, and configuration adjustments as needed

Partner with operations and IT teams to align LMS outputs with operational expectations

Provide documentation and knowledge transfer as required

Required Experience

Hands-on experience with Manhattan Associates LMS

Deep understanding of engineered labor standards and work measurement methodologies

Strong functional knowledge of warehouse operations, inbound, outbound, replenishment, inventory control

Experience troubleshooting performance calculation logic

Ability to interpret LMS configuration tables and task definitions

Experience supporting post-go-live LMS environments

Strong communication skills and ability to operate in an advisory capacity

Preferred Qualifications

• Experience integrating Manhattan LMS with Manhattan WMS

• Experience with incentive pay configuration

• SQL knowledge for data validation and analysis

• Experience supporting multi-site LMS deployments

• Engagement Model

• On-call support during business hours

• SLA-based response time as defined

• Estimated utilization to be determined based on issue volume

• Option for onsite support if required