Power & Dynamics 365 Lead

Power & Dynamics 365 Lead

Responsibilities

• VITA is seeking a Power Platform and Dynamics 365 Lead Developer to spearhead the development and management of Microsoft Dynamics 365 and Power Platform projects

• Required/Desired Skills /experience

• Demonstrated experience working in a Microsoft GCC tenant.

• Extensive experience with model-driven apps, canvas apps, Power Automate, and Dataverse.

• Working knowledge of Commonwealth of Virginia IT policies, governance, and enterprise architecture standards.

• Experience with solution management (managed/unmanaged), environment variables, and reusable components.

• Prior work experience with Virginia state agencies.

• Experience with Dynamics 365 Customer Service, Field Service, or Sales modules.

• Proficiency with custom connectors, Azure Functions, and API integrations.

• Knowledge of role-based security configuration in Power Platform and D365.

• Experience with data migration tools

• Familiarity with DevOps tools for Power Platform(Azure DevOps, GitHub Actions).

• Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 and Power Platform solutions.

• Serve as the primary point of contact and subject matter expert for all D365 development efforts and issues.

• Expertise in Dynamics 365 Customer Engagement – Customer Service and Power Apps and Power Automate development.

• Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.

• Strong experience with troubleshooting and remediation of technical issues within Dynamics 365 and Power Platform solutions.

• Strong knowledge of Microsoft's licensing model for Dynamics365 and Power Platform.

• Adhere to best practices and VITA standards when implementing business solutions and define/refine a governance approach for the platform's use in the Commonwealth.

• Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.

• Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.

• Function as a liaison between VITA and customer agencies; serve as a point of contact for issue logging, tracking, and resolution.

• Assist customers in discerning between Dynamics365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.