Production Support Developer

San Francisco

USA

350 Bush Street

California

94104

Arlington

USA

1515 North Courthouse Road

Virginia

22201

Westminster

USA

11030 Circle Point Road

Colorado

80020

Chicago

USA

35 West Wacker Drive

Illinois

60601

Boston

USA

40 Water Street

Massachusetts

02109

Birmingham

USA

205 Hamilton Row

Michigan

48009

Houston

USA

1111 Bagby Street

Texas

77002

Atlanta

USA

384 Northyards Boulevard NW

Georgia

30313

Miami

USA

2911 Grand Avenue

Florida

33133

New York

USA

375 Hudson Street

New York

10014

Minneapolis

USA

500 North 3rd Street

Minnesota

55401

Los Angeles

USA

13031 West Jefferson Boulevard

California

90094

Seattle

USA

US WA Seattle 1448 NW Market St

Washington

98107

Dallas/Irving

USA

6021 Connection Drive

Texas

75039

Irvine

USA

5301 California Ave

Irvine

92617

4 Pages Resume only.

Another New role - Remote as you know we have a bunch of people at this Client they hire !!!

Employment Type:

Contract

City:

Dallas

State:

TX

:

Status:

Accepting Candidates

Description:

o Visa copy

o Name

o Contact Information: Phone | Email

o LinkedIn Profile

o Current location

o Available to join

o Available for interview

o Rate

o Resume attached

Publicis Sapient Level & Job Title : Senior Associate Production Support

Type of Job : New Contracting Role

End Client – Major Health Insurance Co.

Openings : 2

Top Skills Required :

Support role: - Camunda, Java, GraphQL, React, Azure

Need someone to be able to work shifted schedule, sometimes weekends. Need to be able to handle escalation tickets. Client noted many 'fires' can come up and they are looking for someone to be able to jump in, be available.

Expected Start Date : ASAP

End Date : 6 months from start date

Location : This position does not require candidates to work on-site. Please aim to find candidates who live close to a PS office in case they are converted over permanently.

Schedule: Schedule may vary, need to be able to work with team members offshore and onshore. Might have shifted schedule or weekend work basis priority of issues identified.

Interview Process : 1-2 internal video interviews & 1 client

We are seeking a skilled and proactive Production Support Developer to join our team. This role involves both development and support responsibilities, with a focus on maintaining and enhancing applications built using Camunda, Java, GraphQL, React, and Azure. The ideal candidate will be comfortable working in a fast-paced environment, handling urgent issues, and occasionally adjusting their schedule to accommodate weekend or off-hours support needs.

Your Impact:

Provide ongoing support for production systems, ensuring high availability and performance.

Troubleshoot and resolve issues across the tech stack (Camunda, Java, GraphQL, React, Azure).

Collaborate with development teams to implement fixes and enhancements.

Monitor system health and proactively identify potential problems.

Participate in on-call rotations and be available for weekend or shifted schedules based on priority issues.

Document support processes and contribute to knowledge base articles.

Your Skills & Experience:

Strong experience with Camunda BPM and workflow orchestration.

Proficiency in Java and backend development.

Familiarity with GraphQL APIs and query optimization.

Hands-on experience with React for frontend support and debugging.

Working knowledge of Microsoft Azure services and deployment pipelines.

Excellent problem-solving and communication skills.

Ability to work independently and manage time effectively in a support-driven environment.

Preferred Qualifications

• Experience in a production support or DevOps role.

• Familiarity with monitoring tools and incident management systems.

• Understanding of CI/CD pipelines and agile methodologies.

• Work Schedule:

• Flexibility to work shifted hours or weekends as needed.

• Availability to respond to urgent tickets outside of standard business hours.