Salesforce Lead

Skills : Highlighted yellow

• Experience : 10+ years in Salesforce

• The role involves leveraging Salesforce managed packages like Blackthorn, BrainShark and Spiff to list a few, and OmniStudio tools and programming languages such as Apex, Visualforce, and Lightning Components to streamline processes, enhance CRM functionality, and elevate Growth Tool user experience.

• Key Responsibilities

• • Design and Development Salesforce Features using Omniscript, Apex, and Flows :

• • Create custom applications, workflows, and automation using Salesforce tools including Omniscript, Apex, Visualforce, Lightning Components, and Salesforce APIs .

• • Develop user interfaces and integrate Salesforce with external systems.

• • Collaboration:

• • Work with business analysts, project managers, and end-users to gather requirements and translate them into technical solutions.

• • Collaborate with teams across sales, marketing, and IT to ensure solutions align with business objectives.

• • Testing and Maintenance:

• • Test the stability, functionality, and performance of applications.

• • Troubleshoot issues, debug code, and provide ongoing support for Salesforce systems.

• • Documentation in ADO:

• • Prepare technical documentation, including design specifications, test plans, and user guides.

• • Maintain KT records of system configurations and updates