Source description
About the role
Required:
o Minimum 5 years experience supporting Automic Automation Engine or other enterprise job scheduling tools (e.g., JAMS) in an enterprise environment.
o Minimum 5 years background in IT, computer systems engineering, or systems engineering and analysis.
o Proficiency in Windows Server and Linux (RHEL) operating systems.
o Understanding of OS-level concepts and high-level infrastructure architecture.
o Self-starter with ability to take initiative and balance multiple priorities with minimal direction.
o Demonstrated strong communication and design skills, both verbal and written.
o Familiarity with ServiceNow, Jira, or other ticketing tools.
o Familiarity with Confluence (or other documentation/wikis).
o Ability to diagnose simple to complex system and process problems.
o Demonstrated exceptional troubleshooting methodology, including the ability to communicate complex problems to all levels of technical skillsets.
o Automation mindset—always looking for opportunities to automate processes where possible.
Preferred Qualifications Preferred Qualifications
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o Prior maritime experience from a technology perspective.
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o Expertise in Windows and Linux.
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o Experience in user management via Active Directory.
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o Strong skills in PowerShell or other scripting languages.
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o Experience integrating with ServiceNow.
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o Knowledge of enterprise monitoring solutions.
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o Background in large-scale environments with multiple Automic instances.
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