ServiceNow Architect

ServiceNow Architect

Primary Responsibilities:

Support of projects that will include process improvement initiatives and new process / application creation

Directly interacting with ServiceNow platform users

Interacting with ServiceNow development resources and offshore resources also (who work US time shift)

Developing innovative approaches utilizing ServiceNow

Preferred Qualifications / Assets

• Experience with ServiceNow Agile Management

• Experience with ServiceNow Custom applications

• Experience with support telecom and mobility.

• Experience with process improvement Service Now.

• Willing to learn in a fast-growing environment.

• Excellent team player.

• Experience with Service Now access management.

• Experience with Service Now identity management.

• Required Qualifications:

• Over 12+ years of IT experience overall

• 8+ years experience with ServiceNow development and configuration

• Minimum 3 years of experience in a role of managing and guiding the team

• 5+ years of experience gathering and documenting requirements from Client / Business

• Proficient with ServiceNow reporting

• Healthcare industry experience is a plus