Site Reliability Engineer

Location: Irving, TX

Duration: 6+ Month Contract to hire

Interview: Onsite. (mandatory)

Term: Hybrid (2 days in office)

Responsibilities

• Lead architecture and development teams to ensure applications are highly available, reliable, and performant at a global scale.

• Partner with the architecture team to ensure operability, measurability, and manageability are integrated into business features and enablers.

• Collaborate with product owners and managers to establish service level objectives (SLOs) for applications and define consequences if objectives are not met.

• Work with development team members to identify monitoring gaps, improve application performance, and assist with troubleshooting issues.

• Drive Root Cause Analysis (RCA) of production issues and other failures within the product software, pipeline, or other DevOps support processes or technology.

• Design, build, and advocate for automated solutions to optimize application/service/platform uptime with minimal human intervention.

• Participate in an on-call rotation to support troubleshooting and communication efforts outside of normal business hours.

• Create and implement standards and best practices, driving adoption across development teams and external vendors as applicable.

• Ensure compliance with all company policies and procedures.

Qualifications

• Bachelor of Computer Science or related Engineering field required.

• Master's Degree preferred.

• Required Skills

• 5-7 years of hands-on SRE experience.

• 1-2 years of leading and mentoring others.

• Hands-on experience supporting Linux production environments, hands-on administration on Spark, and hands-on experience with MS Azure Cloud technologies.

• 3-5 years hands-on experience with scripting with bash, perl, ruby, or python required.

• 3-5 years experience with Docker Datacenter required.

• 2-4 years of hands-on administration experience on Machine learning platforms required.

• Minimum of 1 year of experience in Mesos, Kubernetes, OpenShift and/or Deis or other such container/platform-as-a-service orchestrator required.

• Minimum of 1 year of hands-on experience on CICD tools & Technologies required.

• Minimum of 1 year of lead experience of site reliability engineering team required.

• Proven leadership skills and the ability to guide and mentor a team.

• Strong collaboration and communication skills.

• A proactive approach to problem-solving and continuous improvement.

• Passion for automation and operational excellence.

• Deep expertise in cloud technologies and software development, with a strong technical background.

• Experience with Java

• Proficiency in SQL and Powershell.

• Expertise in defining, implementing, and evaluating Service Level Objectives (SLOs) and Service Level Indicators (SLIs), and associated consequences.

• Strong skills in performing Root Cause Analysis (RCA) and Problem Management.

• Extensive experience in cloud native applications Azure/AWS (monitoring, networking, containerization, infrastructure).

• Proficiency in containerization technologies such as Azure Kubernetes Service, Kubernetes (open source), and Docker.

• Knowledge of metrics and monitoring tools like Azure Application Insights and Azure Monitor.

• Familiarity with networking technologies relevant to Azure and AWS, including Azure DNS, Virtual Networks, Azure API Manager, Azure Application Gateway, Akamai WAF/CDN, AWS Route 53, AWS VPC, AWS API Gateway, and AWS CloudFront.

• Strong experience with Terraform for infrastructure as code.

• Ability to establish and maintain a culture of learning through the development and sharing of skills, knowledge, processes, and tools; combat traditional silos that create "us and them" environments.