Technical Specialist

Title: Technical Specialist- Senior

Location: 221 E. Lane St. Raleigh, NC 27601 (Hybrid)

Duration: 10+ months

Interview Type: Either Webcam Interview or In Person

Please Read:

**This is a hybrid position. The candidate will be expected to be onsite regularly throughout the engagement.

This resource will support the NC HIEA Medicaid Services (HMS) project by leading technical assistance work for NC HIEA as we work with participants and their electronic health record (EHR) vendors on implementing, improving, and maintaining data integrations. Supports and monitors technical infrastructure for NC HIEA and SAS environments. Manages change orders, bug fixes and updates for the NC HealthConnex Clinical Portal. Develops and supports data queries to assist with data analysis, verifying data extracts, data transformation, load job streams, and developing business analysis reports. Supports various analytic and outbound data services with a specific focus on developing Queries utilizing SQL, SAS, and InterSystems HealthShare tools to perform exploratory data analysis (EDA) and reports as needed.

Required / Desired Skills

Skill

• Required / Desired

• Years of Experience

• Effective Communication & Community Engagement Clearly conveys information to diverse populations and healthcare stakeholders

• Required

• 3 years

• Technical Proficiency Skilled in healthcare data systems, digital platforms, and outreach technologies

• Required

• 3 years

• Relationship Building Build trust with providers, patients, and partners to support outreach goals

• Required

• 3 years

• Data-Driven Outreach Gathers, analyzes, and reports data to guide strategic engagement

• Required

• 3 years

• Organized & Adaptable Manages multiple priorities and adjusts to evolving community and technical need

• Required

• 3 years