Workday Consultant

Description:

Required Job Qualifications:

• Extensive Experience in Workday Compensation and Advanced Compensation

• Bachelor's degree + 8 years' experience in HR, IT or Cloud Based Solutions

• Possess ability to manage workload, manage multiple priorities, and manage conflicts with customers/employees/managers and execute deliverables as required

• Experience managing moderate to complex projects

• Experience in customer consulting

• Experience in cloud-based technologies (SaaS / IaaS / PaaS)

• Experience in application configuration

• Experience in application / product feature design

• Experience in supporting and stabilizing system performance management

• Experience in managing system change request and configuration prioritization

• Experience in gathering business requirements and translating into technical documents

• Problem solving /analytical thinking

• Creative thinking

• Ability to execute

• Rapid prototyping

Job Responsibilities:

• Provides customer consulting and best practice guidance independently 70% of the time

• Configures and administers systems 30% of the time

• Manages vendor relationships independently 80% of the time

• Supports and maintains vendor relationships as DSC (Designated Service Contact)

• Conducts RCA (Root Cause Analysis) research and resolution by providing solution options and effort estimations.

• Completes data analysis and validation across systems and processes

• Provides technical support for HR Applications including updating help desk scripts and self-service knowledge articles

• Manages customer and stakeholder relationships and expectations to achieve project initiatives

• Coordinates with vendors for resolutions and enhancements

• Ensures data integrity and stability of the HR Ecosystem

• Guarantees government regulations impacting HR systems and processes are implemented

• Consulting

o Provide subject matter expertise to customers by advising customers on industry standards and leading best practices

o Contribute to product feature prioritization and technology roadmaps

o Utilize tools to map processes and identify fits and gaps

o Provides guidance, consulting, and best practice approaches for customer requests

o Participates in system architecture design/consulting with assistance from lead/management

o

• Project Management

o Manages moderate to complex project initiatives with moderate lead/management oversight

o Manages small to medium project initiatives independently