Workday Technical Lead

LOCAL ONLY – ONSITE FROM DAY ONE – 3-4 DAYS PER WEEK

Title: HR Technical lead

Location: Andover, MA

Remote: Hybrid – 3-4 days onsite

Start Date: ASAP

Duration: 3+ Months (not expected to convert, possibly extended)

Interview Process: 2 rounds

Must Haves:

5–8+ years of experience with Workday HCM, Payroll, and Financials, including hands-on configuration and support.

Familiarity with ADP a plus.

Experience in the medical device, biotech, or pharmaceutical industry strongly preferred.

Responsibilities

• Workday System Leadership

• Serve as the subject matter expert for multiple Workday modules including Core HCM, Compensation, Talent Management, Benefits, Payroll, Absence, and Time Tracking.

• Provide technical expertise and leadership in Workday configuration, customization, and optimization, leveraging deep knowledge of Workday's tools and capabilities.

• Lead configuration, testing, and deployment of Workday enhancements and new functionality.

• Oversee integrations with payroll, benefits, learning, and other third-party systems. Troubleshoot issues, understanding of the different solutions (ex. core connector vs. custom studio integrations, etc.)

• Configure Workday to meet specific organizational requirements, including user access, security settings, system notifications, and business processes.

• Develop and execute test plans to ensure the Workday system functions correctly and meets business needs.

• Investigate, triage, and troubleshoot escalated issues and system outages. Perform root-cause analysis and exercise appropriate problem management strategies and prioritization while providing expert level support, based on severity and impact.

• Business Analysis & Process Optimization

• Collaborate with HR and business leaders to understand strategic goals and translate them into system solutions.

• Lead requirements gathering, process mapping, and documentation for HR workflows.

• Translate requirements into functional specifications and system configurations.

• Identify opportunities for automation and workflow optimization.

• Analyze and improve HR processes to increase efficiency, accuracy, and compliance.

• Compliance & Data Governance

• Ensure Workday configurations and data management practices align with FDA, SOX, GDPR, and other regulatory requirements.

• Conduct regular audits and partner with internal audit teams to maintain data integrity and security.

• Support ad hoc reporting needs and scheduled report distribution.

• Project Management & Stakeholder Engagement

• Lead Workday-related projects including module implementations, upgrades, and cross-functional initiatives.

• Support operational teams in adopting new Workday features and processes.

• Manage vendors during incidents, enhancements, or maintenance of the application.

• Collaborate with cross-functional teams including HR, IT, Finance, and external vendors.

• Ensure best practices are followed, and timelines and budgets are adhered to.

Minimum Qualifications

• Bachelor's degree in Information Systems, Human Resources, Business, or related field

• Strong understanding of HR operations, compliance requirements, and data governance.

• Proven ability to define business processes and translate them into system requirements.

• Experience with software testing, validation, and requirements documentation.

• Ability to work independently and drive initiatives as an individual contributor.

• Proven ability to manage complex projects and influence stakeholders across functions.

• Ability to translate technical concepts into business language.

• Excellent communication, documentation, and problem-solving skills.

Qualifications

• 5–8+ years of experience with Workday HCM, Payroll, and Financials, including hands-on configuration and support. Familiarity with ADP a plus.

• Experience in the medical device, biotech, or pharmaceutical industry strongly preferred.

• Workday Pro Certification (Compensation, Talent, or Reporting modules)

• PMP or Agile certification

• HR certifications (e.g., SHRM-SCP, HRCI)

• Experience supporting Workday implementations or upgrades.

• Exposure to change management or process improvement initiatives.

• Familiarity with compliance and audit requirements in regulated environments.