Device Associate - DAGS - Chennai

About the ORG: Appstore Ops

About the team

Amazon Appstore is team behind the experience on Amazon Appstore, Amazon Fire TV and Fire Tablets. This team is empowered and driven to build world class experiences for end users. We help on aspects like customers to discover and engage with their favorite apps, games, and digital content, help developers delight, engage their customers etc.

Job Description:

The Amazon Appstore team (Chennai) is looking for high-energy, detail-oriented, and technically-savvy Device Associates to perform test execution on Amazon's devices. You will support execution of tests across platforms, perform daily quality checks as per established guidelines and report deviations accurately, understand and ramp up on testing procedures, guidelines and policies for new devices and apply the same in day-to-day work to ensure it meets Amazon's high quality bar.

Roles and Responsibilities:

This includes, but is not limited to:

Some of the key job functions of a Device associate involved in testing are:

Executes test cases, small, simple/mid-sized components and/or features related to apps, services, or devices to ensure they are operating as designed

Reviews new test & work instructions. Shares knowledge & best practices. To deep dive the app features & core functionalities

Meets daily productivity & quality targets. Is able to execute repetitive tasks on a daily basis with highest standard of quality w.r.t deliverables.

Logs bugs/failures related to the execution of test instructions and/or quality mechanisms.

Tracks resolution per service level agreements (SLAs).

Able to learn manual device & application test procedures & how to use applicable software & tools

Strong knowledge in language, vocabulary & grammar & contextual information

Ability to deep dive on applications & comparing features between various versions & identifying changes made within versions

Ability to use software tools for validation, analysis and data capture on a daily basis.

Comfortable with capturing results, communicating and escalating failures and providing status reports.

Basic Qualifications

Education Qualification: B.E , B.Tech, MSC IT and MCA, Decent Communication, Testing Knowledge, Good Analytical Skill

Work Experience: None

Communication Skills: Excellent communication skills (written and spoken) in English language

Preferred Qualifications

• Testing Knowledge, Good Analytical Skill, Knowledge of Mobile devices.

• Additional Information:

• Domestic Relocation Provided: No

• Shifts: Fixed

• Weekly Off: Saturday and Sunday

• Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.