Quality Assurance - PQA - Chennai

About the ORG

The print quality assurance team reviews the files ingested by the Independent publishers, before it is live in Amazon. We work towards reducing manufacturing defects, improve publisher and reader experience. We provide insights to the technology team to make the publishing process simpler and faster by eliminating manual efforts.

Job Description:

The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to updated instructions. The candidate should be professional, work autonomously, navigate effectively through a decision-driven workflow, and be able to track data through Excel.

Roles and Responsibilities:

Perform quick, visual reviews of print book files based on specifications and training

Perform repetitive tasks that will require the individual to make judgment-based decisions based on guidelines provided in the standard operating procedures (SOPs)

Compare each task against specifications outlined in SOPs

Within general workflow guidelines, work autonomously to meet targets and timelines

Perform tasks using fair judgment in understanding instructions provided by the Subject Matter Experts, managers, or SOPs

Effectively communicate questions to Quality Assurance Specialists and Quality Assurance Leads

Record data based on daily work using Excel and willing to work on weekends

Basic Qualifications

Any Graduate

Functioning knowledge of Microsoft systems including: Word, Excel

Fluent English language skills (spoken and written)

Ability to meet deadlines in a fast-paced work environment driven by software systems and processes

Ability to trouble-shoot and make visual quick decisions based on training

Preferred Qualifications

• Knowledge/experience in publishing industry would be preferred

• Experience in quality assurance

• Experience in tracking data

• Aptitude to quickly learn new systems and software

• Ability to multi-task and prioritize, with strong organizational and follow-up skills

• Additional Information:

• Domestic Relocation Provided: No

• Shifts: Rotational (it is a 24*7 shift environment and shifts are rotational)

• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.