System Analyst, IT AMI Implementation Technology

Core Responsibilities The Systems Analyst will be responsible for contributing, with guidance, to the analysis of system problems and the formulation of system changes. Troubleshoot production application issues, review performance and document results and root cause analyses. This individual will be well versed with the general knowledge of distributed (multi-tiered) systems, systems development, and an increased emphasis on attention to detail. Ensures implementation of Company safety, health, and environmental programs for employees whose work is directed. Ensures that safe work practices are followed, and the environment is fully protected in accordance with Company policy and governmental regulations. Committed to the Way We Work Principles and adheres to the Company's Standards of Business Conduct and other Company procedures including Environmental, Health and Safety (''EH&S''), Equal Employment Opportunity (''EEO''), discipline and security. The Systems Analyst will function as a member of a collaborative team by contributing to software upgrades through consistent development practices (tools, common components, and documentation). The individual will gain experience supporting the critical IT systems which are responsible for the 24/7 operations of the AMI Infrastructure. Also gaining valuable data analytical skills by supporting and monitoring our business applications and end users as well. Support department goals and provide analysis of system problems. Prepare for system changes and upgrades, including monitoring and documentation updates. Meet with business users to gather and refine system requirements. Additionally, will translate business needs into actionable technical specifications. Demonstrate a working knowledge of the Software Development Life Cycle. Support the iteration and maintenance of IT systems, which consists of supporting the company's Advanced Metering Infrastructure ecosystem. These systems support the data received from smart electric meters, as well as from gas meters/leak detectors. Supporting the system that delivers this data as well be crucial to ensuring continuity across all IT systems. Collaborate with system specialists on various application improvements. Works with vendors to deploy software fixes and support testing across various AMI systems. Assist in troubleshooting high-priority system issues and contribute to knowledge sharing within the team. Flexibility to perform other assignments as needed by the department. Prepare routine maintenance change management for production moves, including documentation, communication and releases. Maintain code integrity and organizational standards through version control and documentation best practices. Develop monitoring alerts and queries, and train junior staff for day-to-day operations. Participate in developing proactive, predictive and preventative alerting procedures