Source description
About the role
Required Education/Experience Bachelor's Degree in Information Technology, Engineering, Construction, Business or related field and a minimum of (2) years of relevant work experience or Associate's Degree in Information Technology or Engineering or Construction or Business or related field and a minimum of (4) years of relevant work experience or High School Diploma/GED and a minimum of (6) years of relevant work experience
Preferred Education/Experience Bachelor's Degree preferably in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree and Experience with Telecommunication systems and LAN room equipment.
Relevant Work Experience Ability to handle multiple assignments and meet deadlines simultaneously, required. Proficiency in Microsoft Office suite, required. Excellent oral and written skills, required. Previous LAN Administration, LAN Infrastructure, Cisco CUCM Infrastructure and Unity Platform, preferred. Contract administration and contractor oversight, preferred. A good understanding of industry standard policy, processes and procedures covering incident, problem and change management is preferred. Knowledge of monitoring and security tools is preferred. A good understanding of industry standard policy, processes and procedures covering incident, problem and change management is preferred. Technical certifications (e.g. FCC, CCNA, RCDD, etc.), preferred. Experience with Telecommunication systems and LAN room equipment, preferred.
Skills and Abilities Ability to interpret basic information on drawings. Proactively approaches responsibilities Ability to work within tight timeframes and meet strict deadlines Demonstrates a high commitment to quality Quickly troubleshoots and resolves problems
Licenses and Certifications Driver's License Required
Physical Demands Ability to respond to system emergencies Ability to climb ladders and stairs Stand, walk, and climb ladders and stairs for the duration of the workday Stand, walk, lift, climb, bend, kneel, stoop, and/or reach for the duration of the workday Ability to travel to company locations to work on storm restoration and heat contingencies Use hand-eye coordination to adjust controls on equipment Wear necessary Personal Protective Equipment (PPE), i.e. fire-retardant clothing and safety harnesses Use personal vehicle(s), and be able to transport, store, and secure company laptops and other job-related equipment in vehicle. Acknowledge that reimbursement for use of personal vehicle is available through the company mileage procedure
Additional Physical Demands The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays. Must be able and willing to travel within Company service territory, as needed. Must be able to participate in the Companys emergency management processes and storm plans as required.
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