Servicenow Itom Cmdb Architect

Role Overview: As a ServiceNow ITOM CMDB Architect with over 10 years of experience, you will play a crucial role in designing, implementing, and optimizing the Configuration Management Database (CMDB) within the ServiceNow IT Operations Management (ITOM) framework. Your strategic position involves ensuring data integrity, service dependency mapping, and operational excellence in enterprise IT environments. You will lead the development of a robust, scalable, and future-ready CMDB that serves as the single source of truth for IT assets and relationships, enabling advanced capabilities in incident management, change control, problem resolution, and service mapping. Your deep expertise in ServiceNow platform architecture and ITOM best practices will be critical as you collaborate with cross-functional teams to align CMDB strategy with business objectives. This role requires a blend of technical mastery, architectural vision, and change leadership to drive digital transformation and operational efficiency across complex, global IT ecosystems. Key Responsibilities: - Design and implement enterprise-grade CMDB architecture within the ServiceNow ITOM platform, ensuring alignment with ITIL and ITSM best practices. - Lead the development of data models, relationship mappings, and classification schemes to support accurate and actionable service dependency visualization. - Establish and enforce CMDB data governance policies, including data quality standards, ownership frameworks, and stewardship processes. - Drive the integration of CMDB with other ServiceNow modules (e.g., Incident, Change, Problem, Service Mapping) and external systems (e.g., discovery tools, asset management, cloud platforms). - Oversee the configuration and optimization of ServiceNow Discovery and Service Mapping to ensure accurate and real-time asset and dependency data collection. Qualifications Required: - 10+ years of experience in ServiceNow platform architecture and ITOM best practices. - Proficiency in designing and implementing CMDB architecture aligned with ITIL and ITSM frameworks. - Strong expertise in data modeling, relationship mapping, and classification schemes. - Experience in enforcing data governance policies and ensuring data quality standards. - Ability to integrate CMDB with other ServiceNow modules and external systems. Role Overview: As a ServiceNow ITOM CMDB Architect with over 10 years of experience, you will play a crucial role in designing, implementing, and optimizing the Configuration Management Database (CMDB) within the ServiceNow IT Operations Management (ITOM) framework. Your strategic position involves ensuring data integrity, service dependency mapping, and operational excellence in enterprise IT environments. You will lead the development of a robust, scalable, and future-ready CMDB that serves as the single source of truth for IT assets and relationships, enabling advanced capabilities in incident management, change control, problem resolution, and service mapping. Your deep expertise in ServiceNow platform architecture and ITOM best practices will be critical as you collaborate with cross-functional teams to align CMDB strategy with business objectives. This role requires a blend of technical mastery, architectural vision, and change leadership to drive digital transformation and operational efficiency across complex, global IT ecosystems. Key Responsibilities: - Design and implement enterprise-grade CMDB architecture within the ServiceNow ITOM platform, ensuring alignment with ITIL and ITSM best practices. - Lead the development of data models, relationship mappings, and classification schemes to support accurate and actionable service dependency visualization. - Establish and enforce CMDB data governance policies, including data quality standards, ownership frameworks, and stewardship processes. - Drive the integration of CMDB with other ServiceNow modules (e.g., Incident, Change, Problem, Service Mapping) and external systems (e.g., discovery tools, asset management, cloud platforms). - Oversee the configuration and optimization of ServiceNow Discovery and Service Mapping to ensure accurate and real-time asset and dependency data collection. Qualifications Required: - 10+ years of experience in ServiceNow platform architecture and ITOM best practices. - Proficiency in designing and implementing CMDB architecture aligned with ITIL and ITSM frameworks. - Strong expertise in data modeling, relationship mapping, and classification schemes. - Experience in enforcing data governance policies and ensuring data quality standards. - Ability to integrate CMDB with other ServiceNow modules and external systems.