Chinese Mandarin Service desk Professional

We are looking for a skilled professional with 5 to 10 years of experience in Chinese Mandarin and incident management, based in Gurgaon. The ideal candidate should have excellent communication skills and the ability to work effectively in a team environment. Roles and Responsibility Manage incidents and provide technical support to customers. Collaborate with SOC L1 and Tech Lead during incident management. Utilize technical mindsets to resolve complex issues. Develop and maintain excellent communication skills. Work effectively in a team environment to achieve common goals. Provide highquality customer service and ensure customer satisfaction. Job Requirements Minimum 5 years of experience in incident management and Chinese Mandarin. Excellent communication skills and the ability to work effectively in a team environment. Strong technical mindset and problemsolving skills. Ability to work under pressure and manage multiple tasks simultaneously. Experience working with SOC L1 and Tech Lead is an added advantage. Strong analytical and troubleshooting skills. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.