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About the role
Hiresquad Resources is urgently seeking a Cloud Support Engineer to join our client's team in Gurugram. If you have a minimum of 12 months of experience with cloud technologies, excellent English communication skills, and are ready for an immediate start in a US Voice process, this role offers a fantastic opportunity to grow your career. Qualifications Cloud Experience: Minimum of 12 months of mandatory cloud experience , with a preference for experience in Intune, Azure, O365, or AWS . Education: Any Graduate. Certification Requirements: You must have at least two certifications or be prepared to complete two certifications during the training period . Relevant certifications include: Microsoft 365 Microsoft Azure Dynamics 365 MCSE/MCITP ITIL Skills Communication: Excellent English Communication is mandatory for this US Voice process. Problem-Solving: Strong troubleshooting and problem-solving abilities for cloud-related issues. Adaptability: Willingness to work in rotational shifts . Technical Aptitude: A strong passion for technology and continuous learning in the cloud domain. Role & Responsibilities (Implied from the role) Provide technical support to US-based customers for cloud-related issues via voice. Diagnose and resolve problems pertaining to cloud platforms like Azure, O365, Intune, or AWS. Guide users through solutions and best practices for cloud services. Maintain accurate documentation of reported issues and resolutions. Interested Please call Rose at 9873538143 (or WhatsApp at 8595800635 ) or email your resume to [HIDDEN TEXT] .
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