Technical Officer, (windows server, AD, Networking, FSMO, GPO)

Hiresquad Resources is urgently seeking a Technical Officer with expertise in Windows Server, Active Directory, and Networking to join our client's team. This role is for individuals with a strong technical background and excellent English communication skills, ready to support a US Voice Process and delve into complex server-related issues. Role & Responsibilities Provide technical support for a US Voice Process , specifically assisting customers with server-related issues. Operate on a callback model (EPS - Server Support) , managing cases and engaging directly with customers to troubleshoot problems. Offer assistance with troubleshooting across various platforms including Windows Server (2003, 2008, 2008 R2), SCCM, SCMON, Windows OS (XP, Vista, Win7), Exchange 2007, IIS, and ISA . Profile Requirements Education: Undergraduate (UG) or Graduate degrees are both eligible. Technical Background: Must have documented technical experience, with a minimum of 1 year of Windows Server experience for Premier support. Core Competencies/Skills/Knowledge: Strong Problem Solving and Troubleshooting Skills with a logical approach. Working knowledge of personal computer architecture and network architecture . A strong passion for Technology, demonstrating curiosity and a desire to learn and stay updated with the latest technologies. Working knowledge of Windows NT Server and/or Windows 2000 Server and Windows NT Workstation and/or Windows 2000 Professional . Deep understanding of Active Directory, DNS, DHCP, System Setup, System Performance, and Domain Environment . Knowledge of Boot Process, Backup Process (including Types Of Backup), Hyper-V Type 1 & Type 2, and Storage . Familiarity with FSMO (Flexible Single Master Operations) roles and GPO (Group Policy Objects) is highly beneficial for this role, demonstrating advanced Active Directory knowledge. Certifications (Recommended): MCP/MTA/MCSA/MCITP/MCSE Certified in Windows Server Operating Systems. Communication: Excellent English Communication is mandatory. Interested Please call Rose at 9873538143 (or WhatsApp at 8595800635 ) or email your resume to [HIDDEN TEXT] . Note: We are specifically looking for immediate joiners .