Laptop and Desktop Support, (International Voice process)

Hiresquad Resources is urgently seeking Laptop and Desktop Support Engineers for an International Voice Process in Pune. This is a fantastic opportunity for both experienced professionals and freshers with strong technical aptitude and excellent English communication skills. If you're ready to provide top-notch technical support and are looking for an immediate start, we encourage you to apply! Role & Responsibilities Provide comprehensive technical support to international customers via voice for laptop and desktop-related issues. Diagnose and troubleshoot hardware and software problems , guiding users through effective solutions. Assist with system configurations, connectivity issues, and basic network troubleshooting. Maintain detailed records of customer interactions and resolutions. Ensure a high level of customer satisfaction by delivering professional and efficient service. What We're Looking For Education: Undergraduates & Graduates are both eligible. Freshers: B.Tech, BCA, B.Sc.CS, BE (results awaited also eligible) OR Graduates who have appeared for their final year exams are eligible. Experienced Undergraduates: Minimum 6 months of experience in a BPO, or 1 year in a non-BPO role. Communication: Excellent English Communication is mandatory. Availability: Willingness to work in evening and night shifts with 2 split week offs. Perks & Benefits 2-way home pick-up & drop transport available (for those within transport areas and as a free benefit). Female/Diversity employees are mandated to utilize both-way cab services and reside within the transport zone. Male employees opting for self-travel can avail a ₹3000 transport allowance over and above their CTC. Interested Any references are welcome! Reach out to: Rose at 9873538143 (or WhatsApp at 8595800635 ) or email your resume to [HIDDEN TEXT] .