Program Manager

Key Responsibilities : Program Management Prepare automation pipeline Function-Process mapping Drive in deciding Automation targets for each function & BU Prioritized list for automation Platform & license management New tool, tech adoption Partner management for tools People Management Conduct appraisals and build development plans for team members Mentor team members to build application/system expertise in the relevant domains Ensure the operational stability for the team and provide inputs to Sr Delivery Manager/Program Manager for resource continuity and backup planning Delivery Management Manage Operations and deliveries as per committed scheduled timelines, SLA and Quality targets Manage programs that span different disciplines and diverse technologies and tools set Get a program level understanding of the tasks undertaken and execute on planning, execution, monitoring and controlling of the programs Status reporting, Metrics generation at BU level & analysis Establish and continually improve program/ project management and execution processes Manage stakeholders for their needs and requirements. Resource Management Should be able to manage independently a team of highly qualified & energetic team of technocrats. Human Capital Plan - Identification of required skills for the program based on Automation strategy, forecasting the resource needs Identify hiring and training needs, plan & drive trainings for team Handling appraisal and feedback for the team Vendor Management and Remote Delivery Management based on program needs Risk Management Ensure appropriate risk management processes and controls with respect to compliance with PFG standards and Indian Cyber Security Act Business continuity plans with respect to processes and people Cost Management Forecast and budget adherence Unit Cost and Staff Welfare management