ServiceNow Manager

Role & responsibilities Job Description ServiceNow Security Lead is responsible for ensuring the security, compliance, and governance of the ServiceNow platform. This role focuses on implementing security best practices, managing access controls, integrating security tools, and strengthening risk management processes. The Security Lead collaborates with IT, cybersecurity, and compliance teams to safeguard sensitive data, prevent unauthorized access, and enhance the platforms overall security posture. Key Responsibilities Required Skills & Qualifications: Technical Expertise: ServiceNow Security: Deep understanding of SecOps, GRC, RBAC, ACLs, and platform security best practices. Cybersecurity & Compliance: Strong knowledge of security frameworks (NIST, ISO 27001, CIS), regulatory compliance, and risk management. Access & Identity Management: Expertise in SSO, MFA, OAuth, LDAP, and user authentication. Integration & Development: Experience with REST APIs, JavaScript, OAuth, and secure integration practices. Cloud Security: Understanding of SaaS security, encryption methods, and cloud-based security models. Certifications ServiceNow Certifications: Certified System Administrator (CSA) Certified Implementation Specialist SecOps or GRC Experience Required: 15+ years of IT security experience, with 12+ years in ServiceNow security architecture, administration, or operations. Hands-on experience in security automation, incident response, and risk management using ServiceNow. Prior experience working with cybersecurity, risk management, and IT governance teams .