Gresham Manufacturing Applications IT Leader / Service Delivery Manager

General:

BS/BBA/MS/MBA degree in Computer Science, Management Information Systems, and/or related IT field

7+ years of experience in the semiconductor industry or manufacturing in general, and 5+ years of experience leading teams

Able to identify technology needs, formulate solutions, and utilize systematic methods/processes to further continuous improvement

Familiar with project management concepts and methodology

Ability to manage multiple concurrent tasks/projects along with the involvement of multiple types of resources (employees, vendors, contractors, interns, etc.)

Comfortable working in a dynamic, global environment

Skills in systems and solution analysis

• Technical:

• Software development related project management experience

• Hardware knowledge: servers, networks, shop floor automation, and flow control (Programmable logic controllers, barcode scanners, label printers, etc.)

• Experience with structured problem solving methodologies such as 8D, Failure-Mode-Effects-Analysis, and/or fish-bone analysis

• Working knowledge of cyber security risks in a manufacturing or office area environment (thumb drives/viruses, etc.)

• Knowledge of semiconductor or electronic component manufacturing is a plus

• Experience with shop floor data collection, reporting, and/or statistical process control is a plus

• Knowledge of shop floor activities and process automation in addition to prior experience in Manufacturing Execution System (MES) use and support is a plus

• Interpersonal:

• Self-motivated

• Ability to work with a variety of disciplines, situations, and people

• Ability to facilitate and communicate organizational and process changes

• Positive attitude

• Team player

• Innate assertiveness, flexibility, initiative, organization, and attention to detail

• Comfortable working in a global environment (working with people virtually in other US time zones, etc.

• Leadership:

• This position is a site leadership position and will work with all levels of team members at the site as well as other corporate teams

• Ability to plan and execute software and system projects

• Ability to build relationships with stakeholder organizations and user groups

• Communication:

• Effectively communicate technical and non-technical information to/from both non-technical and technical users

• Good written and verbal communication