Mac Systems Engineer

Client: TCS | Engagement: Full-time | Work mode: ONSITE | Rate: 70-75 USD | Experience: 5+ | Publisher job id: 10866627

Role Overview

This role is for a Mac Systems Engineer responsible for designing, implementing, and managing standard configurations for Mac devices within a large-scale environment. The engineer will ensure adherence to organizational policies and security standards, manage device deployment and integration, and provide comprehensive support for Mac-related hardware and software issues. Key responsibilities include security implementation, patch management, data protection, and automation of device management tasks. Key Responsibilities: Design and implement standard configurations for Mac devices in line with organizational policies and security standards. Deploy and manage Mac devices using tools like Jamf Pro and Apple Business Manager. Ensure seamless integration of new devices into the existing infrastructure. Package, deploy, and update software applications on Mac devices, utilizing software packaging tools and deployment scripts. Manage licenses and ensure compliance with software agreements. Maintain accurate records of all Mac devices, including hardware, software, and peripheral inventories. Track device lifecycle, from procurement through disposal, ensuring proper documentation and compliance. Implement and manage security measures to protect Mac devices, including antivirus, encryption, and endpoint protection tools. Conduct regular security assessments and vulnerability scans on Mac endpoints. Regularly deploy security patches and updates to Mac devices, monitor patch compliance, and generate reports. Implement and manage encryption solutions (FileVault) to ensure data protection. Adapt to changes in new technology and work in new MDM solutions. Develop and maintain data backup and recovery procedures for Mac devices. Provide Tier 2 and Tier 3 support for Mac-related hardware and software issues. Diagnose and resolve complex technical problems, escalating to vendors when necessary. Create and maintain detailed documentation for Mac configurations, procedures, and troubleshooting guides. Conduct training sessions and provide user support on Mac best practices and security. Develop and maintain automation scripts to streamline Mac device management tasks, utilizing languages such as Bash, Python, or AppleScript. Required Skills: Experience in managing Mac devices in a large-scale environment. Proficiency with Mac device management tools such as Jamf Pro and Apple Business Manager. Experience with software packaging tools and deployment scripts. Knowledge of implementing and managing security measures including antivirus, encryption, and endpoint protection tools. Familiarity with FileVault encryption. Scripting skills in Bash, Python, or AppleScript. Qualifications: 5+ years of experience in managing Mac devices. Preferred Skills: Certification in Apple Certified Support Professional (ACSP) or Apple Certified IT Professional (ACITP).