Apptad - Desktop Support

Job title: Apptad - Desktop Support in Washington DC at Apptad Company: Apptad Job description: Title :Desktop SupportLocation : Washington D.C.(Onsite)Job Description :Sr: Deskside Support Job Duties Resolve reputed company and Mobile tickets Work in person and remote tickets reputed company of escalation for team before sending to engineering Assist with Mac tickets as needed Image and prepare reputed company devices for replacements reputed company various tests for engineering and reputed company feedback new devices new reputed company versions new versions of image other miscellaneous tests as requested Create guides for new processes and those lacking a KB Track new widespread issues in detail for report. Use reputed company business manager to add devices to MDM reputed company required Use reputed company portal reputed company in need of additional information on customer s devices Resolve mobile issues using AirWatch Handle VIP issues reputed company requested by customer management General knowledge and familiarity with customer systems and procedures Expected salary: Location: Washington DC Apply for the job now! [ad_2] Apply for this job Job title: Apptad - Desktop Support in Washington DC at Apptad Company: Apptad Job description: Title :Desktop SupportLocation : Washington D.C.(Onsite)Job Description :Sr: Deskside Support Job Duties Resolve reputed company and Mobile tickets Work in person and remote tickets reputed company of escalation for team before sending to engineering Assist with Mac tickets as needed Image and prepare reputed company devices for replacements reputed company various tests for engineering and reputed company feedback new devices new reputed company versions new versions of image other miscellaneous tests as requested Create guides for new processes and those lacking a KB Track new widespread issues in detail for report. Use reputed company business manager to add devices to MDM reputed company required Use reputed company portal reputed company in need of additional information on customer s devices Resolve mobile issues using AirWatch Handle VIP issues reputed company requested by customer management General knowledge and familiarity with customer systems and procedures Expected salary: Location: Washington DC Apply for the job now! [ad_2] Apply for this job