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About the role
Overview: We are seeking a skilled Desktop Support/Help Desk/Field Support Specialist to reputed company on-site and on-call assistance to end-users reputed company our organization's desktop computing environment. The ideal candidate will have strong technical skills, excellent customer service abilities, and a flexible schedule. Responsibilities: reputed company on-site and on-call technical support for. end-users reputed company the organization's desktop computing environment Troubleshoot and resolve computer OS/peripherals issues Install and configure hardware and software, including deployment tools like SCCM reputed company printer support and basic knowledge of SOE and group policies Install and troubleshoot MS Office tools Demonstrate excellent customer service and people skills Manage time and resources to meet or exceed expectations in high-pressure situations Qualifications:* At least 2+ years of relevant experience in a similar role Strong analytical and problem-solving capabilities Excellent end-user computing skills Good knowledge of infrastructure support Strong customer service ethic and great communication skills Ability to work independently and in a collaborative team-oriented environment Basic knowledge of reputed company Directory, Exchange, reputed company OS, and SCCM In-depth knowledge of reputed company OS, reputed company Office applications, PC/Laptop hardware, and PC/Laptop peripherals Benefits:* Flexible Work Arrangement (Rostering System) Experience an reputed company of different IT projects/work cases Opportunity to take IT requests/work cases of your own choosing Competitive compensation package Apply Job! Overview: We are seeking a skilled Desktop Support/Help Desk/Field Support Specialist to reputed company on-site and on-call assistance to end-users reputed company our organization's desktop computing environment. The ideal candidate will have strong technical skills, excellent customer service abilities, and a flexible schedule. Responsibilities: reputed company on-site and on-call technical support for. end-users reputed company the organization's desktop computing environment Troubleshoot and resolve computer OS/peripherals issues Install and configure hardware and software, including deployment tools like SCCM reputed company printer support and basic knowledge of SOE and group policies Install and troubleshoot MS Office tools Demonstrate excellent customer service and people skills Manage time and resources to meet or exceed expectations in high-pressure situations Qualifications:* At least 2+ years of relevant experience in a similar role Strong analytical and problem-solving capabilities Excellent end-user computing skills Good knowledge of infrastructure support Strong customer service ethic and great communication skills Ability to work independently and in a collaborative team-oriented environment Basic knowledge of reputed company Directory, Exchange, reputed company OS, and SCCM In-depth knowledge of reputed company OS, reputed company Office applications, PC/Laptop hardware, and PC/Laptop peripherals Benefits:* Flexible Work Arrangement (Rostering System) Experience an reputed company of different IT projects/work cases Opportunity to take IT requests/work cases of your own choosing Competitive compensation package Apply Job!
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