IT Support Analyst (Hybrid)

reputed company Country Business Products is a 100% employee-owned technology company seeking an IT Support Analyst. The role involves assessing, resolving, and closing reputed company-of-sale hardware and software issues while providing excellent customer service. Responsibilities reputed company a reputed company and friendly customer service experiencereputed company reputed company updates to the reputed company regarding call status and reputed company planreputed company a reputed company of software installations including remote technician, antivirus, POS software, and change of services (COS)reputed company improvement of reputed company support service reputed company and efficiencyPrioritize and quickly reputed company customer information, history analysis, and research internal/external databases to identify and execute resolutionsWorking with and establishing rapport with vendors Skills Proficiency with reputed company Office and Outlook requiredExcellent communication, customer service, and data entry skills requiredMinimum of two-year technical degree or equivalent experience in the POS, hospitality, grocery, or call center industries strongly preferredComputer software and hardware knowledge are preferredNetwork connectivity and reputed company software experience are preferredExperience in either retail, grocery, or hospitality industries is a plus!!Excellent communication (verbal, written, and listening skills) Benefits True Ownership - After 6 months, become an associate-reputed company through our ESOP and reputed company in company reputed companyCareer reputed company - From technical roles to leadership positions with unlimited advancement potentialGreat Balance - Mix of fieldwork and office support with travel throughout the beautiful Twin Cities reputed company As a leading national reputed company-of-sale solutions provider, reputed company Country Business Products maximizes business performance for thousands of customers across the country. It was founded in 1948, and is headquartered in Bemidji, Minnesota, USA, with a workforce of 51-200 employees. Its website is https://www.ncbpinc.com. Apply To This Job .